Privacy Policy for New York Learning Hub
Welcome to New York Learning Hub! We value your trust and are committed to protecting your privacy. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our website, e-learning app, New York Learning Hub (“the App”). By accessing or using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information:
– When you register for an account, we collect your name, email address, and other contact information.
– If you make a purchase, we collect billing and payment information, such as credit card details.
– We may collect information about your interactions with the App, including content you view, courses you enroll in, and your progress within the courses.
– Information you provide when contacting our customer support team.
b. Usage Information:
– We may collect information about your device, such as device type, operating system, browser type, and IP address.
– Cookies and similar technologies may be used to collect information about your browsing and usage patterns.
2. How We Use Your Information
We use your personal information for the following purposes:
– To create and manage your account.
– To process transactions and provide you with the products and services you request.
– To personalize your experience by recommending courses and content tailored to your interests.
– To communicate with you, including sending important updates and notifications.
– To improve our App, services, and user experience.
– To ensure the security of your account and our App.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
– With third-party service providers who assist us in delivering our services, subject to strict confidentiality agreements.
– When required by law or in response to legal requests, such as court orders or subpoenas.
– In the event of a merger, acquisition, or sale of all or part of our company, your information may be transferred to the acquiring entity.
4. Your Choices
You have the following choices regarding your personal information:
– You can access and update your account information at any time.
– You can opt-out of marketing communications by following the instructions in the emails we send.
– You can request the deletion of your account and personal information, subject to legal requirements.
5. Data Security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Children’s Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the App or via email.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
New York Learning Hub
Email: contact@newyorklearninghub.com
Thank you for using New York Learning Hub. We are committed to providing you with a safe and enriching e-learning experience.